Terms of Service

These Terms of Service govern your use of NetAnvil Gaming's services. By using our services, you agree to be bound by these terms.

1. Service Description

NetAnvil Gaming provides game server hosting, Discord bot hosting, and related services. Our services are designed to support gaming communities and provide reliable hosting solutions.

2. Acceptable Use Policy

You agree to use our services responsibly and in accordance with all applicable laws. Prohibited activities include:

• Illegal activities or content that violates applicable laws
• Harassment, abuse, or harm to other users
• Spam, malware, or other malicious content
• Unauthorized access to other users' accounts or systems
• Resource abuse that affects other users' services

3. Payment Terms

Payment is due in advance for all services. We accept various payment methods as displayed during checkout. Failure to pay may result in service suspension or termination.

4. Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

5. Data and Backups

While we provide automated backups, you are responsible for maintaining your own backups of important data. We are not liable for data loss.

6. Refunds and Cancellations

We offer a 14-day money-back guarantee for new customers. Refunds must be requested within 14 days of initial purchase. Services can be cancelled at any time from your account dashboard.

7. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in activities that harm our services or other users.

8. Limitation of Liability

Our liability is limited to the amount you paid for the service. We are not liable for indirect, incidental, or consequential damages.

9. Changes to Terms

We may update these terms from time to time. Continued use of our services constitutes acceptance of any changes.

10. Contact Information

If you have questions about these Terms of Service, please contact our support team.