Privacy Policy

At NetAnvil Gaming, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (username, email address, password)
• Billing information (payment details, billing address)
• Support communications and feedback
• Server configurations and usage data
• Log files and technical information

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our hosting services
• Process payments and billing
• Provide customer support
• Improve our services and user experience
• Communicate important updates and announcements
• Ensure security and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our services
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition
• With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or legal requirements.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt out of marketing communications
• Request a copy of your data
• Object to processing of your data

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

8. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our support team.